Support Coordination

We can provide you Support Coordination if your Plan specifically lists Support Coordination and that you are classed as:

  • Plan Managed or Self Managed.

Our Support Coordinators will work with you to coordinate your supports and help you use your funding to achieve your goals. We can help you find the right providers for you and build skills and independence to coordinate your own supports.

If Support Coordination is listed as included in your NDIS plan, there is no cost to you.

Please note, we don’t presently provide support to participants whom are:

  • NDIA managed
  • presently involved in a Behavioural Management Plan or related Restrictive Practices
  • needing to be moved to Specialist Disability Accommodation
  • requiring Specialist level Support Coordination
  • listed as Psycho-social

Your Support Coordinator will work with you to:

  • Communicate with providers on your behalf
  • Find services to meet your needs as outlined in your NDIS Plan
  • Coordinate with your Plan Manager
  • Arrange for Functional Assessment Reports be created by an OT if you require them for Assistive Technology equipment
  • Ensure service agreements and service bookings are completed
  • Get quotes for services and get the most from your funding
  • Oversee and coordinate service providers
  • Negotiate how and when you get support, including service agreements
  • Share information between your providers with your consent
  • Build your skills, capacity and independence to coordinate your own supports.


How can I get Support Coordination?

Support Coordination is a reasonable and necessary funded support. This means that you need to request funding for Support Coordination in your planning meeting or review. It is a good idea to start thinking about why you would like to have Support Coordination funded in your NDIS plan before your meeting.

How to ask for Support Coordination funding to be added to your NDIS Plan:

To get funding for Support Coordination, the NDIA must consider that it is reasonable and necessary that you receive this type of support. You will need to explain why you believe that you need Support Coordination to your Local Area Coordinator for your city in writing/email. Here are some examples:

1. Your disability– You have complex needs and/or multiple disabilities
– You have high health needs
– Communication can be challenging
2. Your social situation– You have multiple members of your family accessing the NDIS
– You have a limited or no support network
– You don’t have any immediate family support
3. Your personal situation– You are new to the NDIS and don’t know where to start
– You have substantial funding and need help to access supports
– You are going through a challenging time in your life
4. Your cultural situation– English is not your first language
– You experience other cultural barriers